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Robert Boedges is an experienced professional in operations and customer experience management, currently serving as a Customer Experience Manager at Hoffmann Brothers since April 2023. Previously, Robert held various roles at The Home Loan Expert LLC., culminating in the position of Director of Operations, where responsibilities included managing over 60 direct reports across multiple departments and overseeing vendor relationships. Robert's extensive background in the mortgage industry includes roles at Citi as a Mortgage Underwriter and Bank of America as a Business Support Lead, among others, where skills in loan processing, regulatory compliance, and team leadership were demonstrated. Robert holds a degree in Finance from Missouri State University.