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Arron Rees is an experienced IT Service Delivery Manager at Hodge since December 2017, responsible for IT Service Improvement, Service Transition, Service Management, Problem Management, and IT Business Partnering. Previous roles at Hodge include IT Service Improvement Lead, focusing on ITIL best practices, and Applications & Infrastructure Engineer, providing third-line support for critical business applications. Arron also has experience as a Junior Technical Analyst at Zodiac Aerospace, where responsibilities included developing and supporting business web applications and managing SQL databases. Early career contributions include roles as a Support Engineer and Junior Support Engineer, as well as an office assistant at Roger Jones & Sons Ltd. Arron holds a Bachelor of Science (BSc) degree in Information Communication Technology from the University of South Wales.