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Leanne Novak is a seasoned professional in customer service and fulfillment management with extensive experience in eCommerce and account management across multiple industries. Currently serving as Fulfillment Manager at HOBO since September 2021, Leanne has held various roles at Under Armour, including Manager and Supervisor of the eCommerce Contact Center, where responsibilities included overseeing a large call center team and co-developing customer service strategies. Previous positions include Account Specialist at Hobo The Original and Customer Care Representative at Astrum Solar. Leanne's diverse background also features roles in production coordination and account management at 321 LAUNCH and James Perse Ent, respectively. Leanne holds a Bachelor of Arts in Film Studies and Production from Hofstra University and has demonstrated a strong capacity for leadership, customer engagement, and operational efficiency throughout a dynamic career.