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Kailee Phelps is an accomplished professional in customer success and event management with a strong background in the insurance and technology sectors. Currently serving as an Associate Account Manager at HNI Risk Services, Kailee supports benefits initiatives for clients. Previous experience includes roles at Zylo as an Event Consultant and Hopin as a Customer Success Manager, where Kailee excelled in managing large portfolios of business customers and surpassing retention goals. Kaileeā€™s earlier positions at WorldVia Travel Group and Community Brands involved leading event marketing efforts and managing major events with high satisfaction rates. With a Bachelorā€™s Degree in Communication Studies and International Studies from Loyola University Chicago, Kailee leverages a diverse skill set to deliver exceptional client experiences and successful event outcomes.