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Joshua Bowles has extensive experience in client services and business analysis, currently serving as Client Services Director at enGen since May 2016, with previous roles as Customer Success Manager, Business Technical Analyst Consultant, and Business Technical Analyst. Prior experience includes positions at Highmark Health from August 2008 to May 2016, where Joshua acted as Business Analyst, Supervisor, Learning Specialist, and Customer Service Representative. Joshua's career began at YMCA Parkersburg as Assistant Director of the Aquatics Center from September 2003 to August 2008. Educational qualifications include a Bachelor's degree in Business Administration and Management and an Associate's degree in Computer Science, both obtained from West Virginia University at Parkersburg.