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Jack Follett is a Customer Success Lead at HIVED, where Jack is instrumental in scaling operations and implementing zero-emissions delivery nationwide. Prior to their current role, Jack served as a Lead Programme Architect at Impact Central, supporting founders dedicated to creating businesses that positively impact society and the environment. With experience as an Accelerator Manager at Resurgo, a Portfolio & Programme Manager at BeyondMe, and a Student Support Worker at Globe Academy, Jack has demonstrated a strong commitment to social innovation and entrepreneurship. Their diverse background includes roles at organizations such as Year Here, Greater London Authority, Ark, Mindshare, and Nutshell Creative. Jack holds a Bsc in Management from the University of Southampton.