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Lance Cresswell is a Salesforce Technical Architect with extensive experience in various companies such as Hive | Centrica Connected Home, CloudSymphony, Salesforce, Kerensen Consulting, Tquila, GSK, Reed Exhibitions, News International, Westbrook International plc, and DWP. Lance also has a Master's degree in Information Technology from Kingston University and a Bachelor's degree in Civil Engineering from Oxford Brookes University. Lance has worked on a variety of projects within the Not-for-Profit sector, strategic Salesforce customers, Client engagements advising on best practices, migration of applications, managing Sales Cloud releases, implementing Agile user stories, and handling online State Pension Claims as a Siebel Technical Lead.