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Melissa McKenna is currently the Senior Customer Experience Manager at Hive.co, a leading email and SMS marketing platform for event marketers. Previously, Melissa worked as a Freelance Copywriter & Editor for various companies before transitioning into roles such as Account Executive & Brand Strategist at Dash Hudson, Registration Coordinator at East Coast Music Association, and Public Relations Manager at MUUSE PROJECTS. Melissa has a diverse background in marketing, public relations, event coordination, and sales support. Melissa holds a Anna Leonowens Gallery Certificate in Gallery and Studio Management from Nova Scotia College of Art and Design, as well as a degree in International Design Technologist in Fashion Marketing from KEA - Københavns Erhvervsakademi.