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Karla Jaimes currently serves as a Client Success Manager at HITE, where responsibilities include building and maintaining strong client relationships, negotiating contracts, and ensuring successful delivery of solutions aligned with customer objectives. As a Business Owner at Charlie's Nicaragua since August 2016, Karla oversees operations and business growth. Previous experience includes roles at Compassion International as a Logistics Specialist, where Karla implemented new digital systems and provided translation and training support, and as an Executive Assistant. Additional experience involves serving as a Translation Specialist for Life Church at Auburndale, managing customer escalations as an Account Manager at Sitel Nicaragua, and working as a Medical Billing Clerk at Connect International, LLC. Karla's education includes a recent course in Marketing and Value Management from SUNY New Paltz and degrees from Universidad Americana and Universidad Evangélica Nicaragüense Martin Luther King.