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Huzefa Palanpurwala is an experienced Senior Service Delivery Manager at Hitachi Vantara, with a career spanning over two decades in the IT and cloud infrastructure sectors. Previously, Huzefa served in various roles at Capgemini, including Sr. Manager - Cloud Infrastructure Services and Technical Delivery Manager. Huzefa's earlier experience includes positions at Mphasis, where responsibilities encompassed Infrastructure Services Manager, Operations Manager for Backup and Recovery, Specialization Team Lead, and Unit Manager for Process Training. Huzefa began a career in customer service as a Customer Care Officer at Customer First Services Pvt. Ltd. and as a Data Analyst at Adarsh Solutions Pvt. Ltd. Huzefa holds an MBA in Project Management from Sikkim Manipal Institute of Technology, a BCA in Computer Applications from Indira Gandhi National Open University, and a Diploma in Electronics and Communication Engineering from the Board of Technical Education - Bangalore.