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Jerry Martin is a Principal Architect and Technical Architect Manager at Hitachi Solutions America, responsible for leading a team on Dynamics 365 projects since April 2014. Previously, Jerry held roles such as Senior Technical Architect and Solutions Consultant, focusing on researching and developing technical solutions for CRM implementations. Prior experience includes consulting and solution development roles at Customer Effective and ADERANT, as well as various development and architecture positions at Client Profiles, Knowlagent, and WorldWideTesting. Jerry Martin's educational background includes an MCSE certification from SMU Technical Extension and a degree in Mass Communications from Saint Louis Community College.