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Khethiwe Mokoena currently serves as Customer Support Manager at Hitachi Construction Machinery Africa since April 2023. Prior to this role, Khethiwe held the position of Product Support Representative at SPEC-CAST WEAR PARTS (PTY) LTD from April 2022 to October 2022. Khethiwe's extensive experience at Barloworld Equipment, spanning over 11 years, included roles such as Product Support Sales Representative, Equipment Monitoring Specialist, Quality Assurance Specialist, Qualified Diesel Mechanic, and Learner Mechanic. Responsibilities encompassed equipment inspections, customer consultations, troubleshooting, quality assurance, and hands-on mechanical service and maintenance of CAT machinery.