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Richard Lobban is an experienced operations manager currently serving at Hit Promotional Products, where responsibilities include managing various operational functions, overseeing employee recruitment and relations, and assisting with large-scale IT projects. Prior to this role, Richard held positions at Vanderbilt University Medical Center as Ops SME Manager, where team management and strategic operational goal development were key focuses, and at MissionSide as Project Manager for Workforce Optimization, coordinating COVID-19 protocols. Earlier experience includes a role at Apple as Assistant Director of Call Center/Risk Management Operations, where Richard managed teams and established fraud control procedures, and as Chief Operating Officer at AffiliateWise, where business strategies and employment law expertise were developed. Educational credentials include an MBA from Middle Tennessee State University and a BS in Business Administration from the University of Phoenix.