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Stephen Cunniff is a seasoned professional with extensive experience in guest services and community engagement. Currently serving as the Lead Concierge at Marriott Long Wharf Hotel since July 2016, Stephen excels in enhancing guest experiences through comprehensive concierge functions. Concurrently, Stephen operates as a Boston Historic Tours Ambassador and Experience Manager for Historic Tours of America, facilitating memorable tours and attractions for countless visitors in Boston. Previous roles include Director of Community Development and Volunteer Engagement at the New England Center and Home for Veterans, where Stephen significantly increased donor contributions, and Manager of Research and Service Grants Office at Boston Medical Center, providing vital support in grant management. Stephen holds a Bachelor of Science in Marketing from Bentley University.