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Ebrahim Isaacs is an experienced operations and sales manager with a strong background in team building and sales development. Currently serving as Operations Manager at iContact BPO since March 2023, Ebrahim previously held the role of Sales Development Manager at amplify5 and Call Center Manager at PAINT, RIM AND TRIM UNDERWRITING MANAGEMENT & ADMINISTRATORS. In the latter position, responsibilities included creating motivated sales teams, enhancing business intelligence tools, and expanding client bases. Prior to these roles, Ebrahim was Sales Team Manager at HomeChoice, where efforts focused on achieving sales objectives, managing a team of approximately 25 agents, and ensuring exceptional customer experiences. Ebrahim began their career as a Senior Sales Consultant at Amazing Vouchers, where key contributions included sales administration, quality assurance auditing, and training new sales personnel.