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Yeudis Cruz is an experienced professional in client service and operations management, currently serving as Client Service Manager at Hire Horatio CX since August 2022. Previously, Yeudis held various leadership positions, including Customer Service Manager, Operations Manager at Advensus, Senior Project Manager at KM2 Solutions, and Operations Manager at Convergys. A strong focus on team development and collaboration with cross-functional groups has driven successful outcomes in client value metrics, attendance, utilization, retention, and revenue per FTE. Yeudis holds an Associate's degree in Telecommunication/Electronic Technology from Saint Louis Community College-Florissant Valley and a Technico in Mathematics from Universidad Autonoma de Santo Domingo - UASD.