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Katie Lambeth-Mansell is an accomplished professional in client experience and digital transformation, currently serving as the Director of Client Experience and Management Consultant at Hippo Digital UK since September 2017. With a strong background in user-centered design and Agile methodologies, Katie has held various leadership roles, including Regional Director for the Midlands and South West and Management Consultant specializing in holistic digital services. Prior experience includes key positions at the Government Digital Service, where Katie led identity assurance initiatives, and roles at Defra, the Rural Payments Agency, and the Animal and Plant Health Agency, focusing on business analysis, project management, and data architecture. Katie's educational background includes a BA(Hons) in English Literature & Sociology and partial completion of a BSc in Computing from the University of Worcester.