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Heather James is an accomplished professional currently serving as a Client Partner at Hippo Digital since January 2024, where the focus is on empathetic design and impactful software engineering. Heather's previous role as Senior Growth & Delivery Manager at Versett involved managing digital projects for various organizations, with significant contributions to the UK team following a relocation to London in May 2023. Experience at Versett also included positions such as Senior Account Manager, engaging with multiple client accounts, and Engagement Strategist at Domain7, where the mission centered on delivering collaborative and innovative digital solutions. Heather began their career at The University of British Columbia, serving as an Academic Advisor for digital projects and leading e-learning initiatives. Educationally, Heather holds a Bachelor of Arts in Indigenous Studies from UBC and a Diploma in Social Service Work from Seneca Polytechnic.