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Ivana El Bitar is a Customer Success Specialist at hipages Group since October 2023, previously serving as a Workplace Experience Assistant at CBRE Global Workplace Solutions (GWS) from July to October 2023. Prior experience includes a role as Front Office Supervisor at Lancemore Hotel Group (February 2022 - March 2023), where Ivana resolved guest concerns and supervised daily operations, and as a Guest Service Agent, ensuring a luxury experience for all guests. Earlier in the career, Ivana worked as a Cafe All Rounder at Qube Caffeine & Co, enhancing customer service while managing food orders, and as a Waitress at @iconic Cafe, serving a high volume of customers in a fast-paced environment. Ivana holds a Bachelor's degree in Business, specializing in Business Administration and Management, from Western Sydney University, completed in 2023.