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Jenny Ek-Lahti has held various roles in the retail and customer success industry. She is currently working as a Customer Success Manager and Team Lead at Hion. Prior to this, she worked as a Customer Success Manager at Woolman and as a Sales Coordinator at Keypoint - Photonics Company.

In her previous role at Clas Ohlson, Jenny was responsible for managing and developing media and communication strategies to maximize customer value. She also has experience in merchandise coordination, regional merchandising, and team leadership roles. With a background in sales and a focus on retail management and customer service, Jenny has a strong foundation in driving customer success and satisfaction.