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Eugenio Di Lorenzo has worked in the customer service industry since 2017. Eugenio began their career at Teleperformance Portugal as a Customer Service Representative. In 2017, they also worked at Poliedit Srl as a Call Center. In 2018, they joined HiNelson, where they have held the roles of Head of Customer Care, Customer Care Specialist, Addetto Customer Relationship Management, and Tirocinante Tecnico della Logistica.

Eugenio Di Lorenzo obtained a Laurea breve in Lingue from Università degli Studi di Bari in 2010-2014, followed by a Laurea magistrale in Lingue from the same university in 2014-2016. Eugenio also attended Liceo Classico E. Laterza from 2005-2010. In 2018, they obtained a Master in Global Marketing, Comunicazione & Made in Italy from Centro Studi Comunicare l'Impresa.