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Cassie Flowers is an experienced Loyalty Product Owner with a focus on point-based awards and loyalty programs, currently working at Engage2Excel since June 2019 and at Hinda Incentives since November 2015. Prior roles include Senior Program Manager and Manager of Client Relations at The Certif-A-Gift Company from August 2010 to November 2015, where Cassie specialized in merchandise and gift card rewards, managed client-facing projects, and coordinated training efforts. Earlier experience includes positions as Client Service/Account Manager at MTC Performance and various roles at Westlake Financial Group and Blue Cross Blue Shield of Illinois, showcasing a strong background in client relations, project management, and quality assurance testing. Cassie holds education from Northern Illinois University.