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Rachel Romero has a diverse range of work experience in the hospitality industry. Rachel started their career as a Student Administrative Assistant at the University of Denver, where they assisted in planning and executing various events and created a student work-study manual. Rachel then had internships at Rancho Santana and The Fairmont Acapulco Princess, where they gained experience in FOH, BOH, and administrative positions in the food and beverage departments.

After graduating, Rachel joined MGM Resorts International, where they worked as a Monte Carlo Resort & Casino Hotel Operations Management Associate and a Guest Experience Analyst at Monte Carlo Las Vegas Resort & Casino. Rachel later became an M life Experience Manager at Excalibur Hotel & Casino. During their time at MGM Resorts International, Rachel gained expertise in guest experience management and analysis.

Rachel also held positions at CIVANA Wellness Resort & Spa as an Assistant Director Of Food And Beverage and at the University of Denver as a Student Social Media Marketing Assistant.

Rachel'smost recent roles include Director Of Front Office at Arizona Biltmore, A Waldorf Astoria Resort, Assistant Director of Front Office at Caribe Royale Orlando, and Director of Front Office at Hilton Orlando. In these positions, Rachel has overseen large teams, driven initiatives to improve key performance indicators, and coached team members to achieve revenue and service goals.

Overall, Rachel has demonstrated a strong background in hospitality management, with a focus on guest experience and leadership.

Rachel Romero attended the University of Denver from 2010 to 2014, where they obtained a Bachelor's Degree in Hospitality Management with a focus in Lodging/Resort Operations. In 2012, they also participated in the Institute for Study Abroad program at Butler University, although specific details such as the end year, degree name, and field of study are not provided. Additionally, Rachel has obtained several certifications, including a 5S Certificate and Green Belt Certification (GB) from GoLeanSixSigma.com in 2019, as well as a GoLeanSixSigma.com Yellow Belt certification in 2018.