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Kian Conley is a seasoned executive with extensive experience in customer service and management within the financial and hospitality sectors. Currently serving as Senior Vice President at Hilton Grand Vacations since May 2018, Kian previously held multiple leadership positions at JPMorgan Chase & Co., including Head of U.S. Retail Customer Service and Head of Card Customer Service. Prior experience includes roles as General Manager and Senior Vice President at JPMorgan Chase, Vice President at Metris Companies, and Senior Consultant at Core Group. Kian's career also includes a tenure as Assistant Vice President at Bank of America. Educational qualifications include an MBA in Marketing and Finance from the University of Arizona - Eller College of Management and a BA in Organizational Behavior and Management from Brown University.