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Ellen Swanson has a diverse background in the hospitality and accounting sectors, holding various roles at Hilton Chicago Oak Brook Hills Resort & Conference Center since May 2017, including Accounting Manager, Accounting Supervisor, Accounting Clerk, and Guest Service Agent. Prior experience includes serving as a Guest Service Agent at The Broadway Hotel from September 2016 to May 2017, and working as a Phone Operator at Lou Malnati's Pizzeria from May 2011 to August 2016, where responsibilities included customer service, order taking, and cash register operations. Ellen Swanson earned a degree from the University of Missouri-Columbia, attending from 2013 to 2017, and is a graduate of Lyons Township High School.