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Lauren Ingram is a seasoned professional with over a decade of experience in sales operations and customer service at Hilti Canada, where the current role is National Sales Operations Manager. Previous positions include Solution Success Manager, Team Lead for ON!Track Implementation, and various roles in Inside Sales and Services. Key contributions involve developing training programs, enhancing team collaboration, and excelling in sales performance. Earlier experience includes serving as a Bartender at SIR Corp and a Summer Intern/Distribution Assistant at Mother Parkers Tea and Coffee. Lauren holds a Bachelor of Science in Psychology and History from the University of Toronto.