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Mercedes Bolen has a diverse work experience that spans various industries and roles. Mercedes began their career as an International Marketing Coordinator at Henry Schein, where they managed marketing strategies for dental products. Mercedes then transitioned to Chesapeake Energy as a Public Affairs Manager, overseeing public relations initiatives related to natural gas development projects. At Hillwood Properties, Mercedes held multiple roles, including Communications Director and Vice President of External Affairs & Strategic Initiatives. In these positions, they managed marketing communication efforts for real estate projects and oversaw relationships between the company and public partners. Overall, Mercedes has a strong background in communications, strategic initiatives, and stakeholder engagement.

Mercedes Bolen earned a Bachelor of Science in Communications from East Carolina University with an emphasis in Public Relations. Mercedes continued their education at the same university and completed a Master of Business Administration degree in 2004.