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William Jephson is an experienced Aftersales Manager currently working at Hills Ford since March 2018, with a strong background in managing busy service and parts departments. Previously held the same title at Motorline Group, where responsibilities included running services, creating effective teams, and managing budgets. William also served as Service Manager at Arbury Motor Group, focusing on workshop efficiency and customer service, as well as taking on interim managerial roles in fast-paced environments such as Swansway Group. Additional roles spanned various levels of service and management, including experience as a Senior Service Advisor and Presentation Manager, demonstrating a consistent commitment to high customer satisfaction and operational excellence. William holds a Master of Arts in Globalization and International Development from the University of East Anglia and a Bachelor of Science in Economics and Sociology from Loughborough University.