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Jerome Solomon is an accomplished professional with extensive experience in customer success, strategic sales, and administrative support across various industries. Currently serving as the Manager of Customer Success at Highnote Labs since August 2023, Jerome previously held roles at Superco as an Executive Virtual Assistant where marketing and sales support were key responsibilities. Jerome's earlier experience includes serving as a Benefits Account Manager at SunFish DataOn Philippines Inc., where market research and client relationship management were essential, and as a Partnership Team Leader at OpenLearning Limited, contributing to significant revenue growth. Over a five-year tenure with RealPage, Inc., Jerome excelled as an Implementation & Solutions Account Manager, achieving a high client retention rate. Jerome began a career in customer service as a Contact Center Specialist, demonstrating strong problem-solving skills. Academic credentials include a Bachelor of Secondary Education degree in Mathematics from Pamantasan ng Lungsod ng Marikina.