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Ana Briones has over a decade of experience in customer service and engagement roles across various companies. Currently serving as the Customer & Social Engagement Coordinator at HighKey since September 2019, Ana previously worked as a Customer Success Specialist at DropshipForSale and held various positions at TaskUs, Dell, and Alta Resources, including Email Support Representative and Senior Customer Service Representative. This extensive background demonstrates a strong commitment to enhancing customer experiences and fostering engagement.