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Nathan Pollard is an experienced operations specialist currently employed at HighGround Advisors since October 2021. Prior experience includes serving as an operations manager at BNY Mellon, where Nathan supervised document custody teams and facilitated training for business needs and audit compliance. At Bank of America, Nathan held multiple roles, including operations team lead, where department reporting and process transition were key responsibilities. Additionally, Nathan served as a lead foreclosure specialist and foreclosure specialist, focusing on audit reviews and inbound correspondence management. Earlier career roles included senior collections representative at GE Capital and senior customer service representative at Citicapital Commercial Corp, where training and process development were essential functions. Nathan graduated from Grand Prairie High School in 2004.