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Nikki Norton began their work experience in 2004 at Marketing Architects, where they held an Accounts/Sales position until 2006. Following this, they joined Paychex as a Sales Consultant from February 2005 to November 2010. In 2010, they became an Independent Sales Consultant at Higher Standards, a merchant services company specializing in profit recovery and customer service. Later that year, Nikki founded their own business called Norton Business Solutions, where they serve as the Owner. The company focuses on providing value-added services in merchant processing, eCommerce, and Point-of-Sale solutions, specifically targeting the B2B market.

Nikki Norton has a Bachelor of Science Degree in Business Administration from Messiah University. The duration of their education is unknown.