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Lise Lachance has extensive experience in customer service and order management, currently serving as a Senior Analyst at High Liner Foods since May 2011. In this role, Lise has held various positions, including Bilingual Supervisor for Order Management & Distribution and Senior Bilingual Customer Service Representative, where responsibilities included ensuring accurate and timely processing of customer orders, resolving pricing inquiries, and collaborating with multiple departments to ensure on-time delivery. Previous roles at Hill's Pet Nutrition, Ciba, Grundfos Canada, Joanne Fabrics, and the City of Brampton have further developed skills in order processing, customer issue resolution, and communication with both customers and sales representatives. Lise holds a CPIM certification in Basics of Supply Chain Management from APICS.