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Jennifer Nowend started their work experience in 2001 at Sprint LTD, where they worked as a customer service representative until 2006. From 2006 to 2018, they worked at Gannett | USA TODAY NETWORK as an Escalation/Support Specialist. In 2019, they joined UPS as an Inside Sales Representative and continued in that role until 2022. Currently, they are working as an Underwriting Analyst at High Definition Vehicle Insurance (HDVI) starting from October 2022.

Jennifer Nowend attended Barry University from 2004 to 2009, where they earned a Bachelor's degree in Human Resources/Training and Development.