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Teresa Carrasco is the Director of Patient Financial Services at Hidalgo Medical Services. She was born and raised in Bayard NM, and graduated from Cobre High School in 1999. Teresa knew early on that she wanted to stay close to home and somehow contribute to her community. Teresa had a desire to become part of the medical field, like her mother and aunt, but not sure where she would fit in, so she took on many operations positions within the medical industry, specifically at GRMC and another local health care clinic. This journey finally led her into the area of medical billing and coding, and in 2006, she became part of the Hidalgo Medical Services family, in the billing department. With a great thirst to learn all she could about this area, and with the support of her family, Teresa took and passed the painstaking exam to obtain her Certified Professional Coder (CPC) certification through the American Academy of Professional Coders organization. She has kept this certification since 2008. In 2018 she decided to add to this and also obtained her Certified Professional Biller (CPB) certification through the same organization. Dually certified, Teresa became the Director of Patient Financial Services in 2017 and continues to grow her knowledge of medical billing and coding and enjoys helping and sharing her knowledge with her colleagues and her Patient Financial Services Team in order to help increase awareness around the importance of correct billing/coding practices, specifically in the FQHC setting.

Teresa strives to lead and empower her team to become a powerful and knowledgeable Patient Financial Services department, while ultimately creating an open and inviting environment where patients can call and/or come visit with our Patient Financial Services Representatives to discuss and work through any billing issues that they may be encountering.