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Brooke Furnari is a seasoned customer service professional with extensive experience in various roles across multiple industries. Currently serving as a Customer Service Specialist at Hi-Cone since November 2022, Brooke previously worked as a Service Coordinator at Allen Visual Systems, where responsibilities included managing customer service requests. Additional experience includes project coordination as a Project Administrator Assistant at Flooring Resources, and issue resolution at Walgreens. Brooke's background also encompasses roles in data entry, operations assistance, and mortgage servicing, highlighting strong organizational and communication skills. Educational qualifications include a Bachelor’s degree in Exercise Science from Western Illinois University and an Associate degree from Harper College.