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Alexia Charalambous is an experienced adjudicator currently working at Hamilton Fraser (HFIS) since August 2015, where responsibilities include making decisions for various insurance and custodial schemes across England, Wales, Northern Ireland, Jersey, Scotland, and No Deposit Schemes, handling a minimum of 20 cases weekly. Prior to this role, Alexia served as an Ombudsman Assistant at the Financial Ombudsman Service from September 2014 to August 2015, managing cases related to banking, investment, insurance, and payment protection insurance, and providing support to Ombudsmen with queries. Earlier experience includes a brief position as a Legal Secretary Assistant at PwC and a placement at Freeth Cartwright LLP, where involvement spanned various legal departments. Alexia holds a Bachelor of Laws (LLB) degree from The Nottingham Trent University, completed in 2014.