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Mandy Purcell currently serves as the Head of Support at Heywood Pension Technologies, a position held since June 2020. Prior to this role, Mandy accumulated extensive experience at Ingenico Group from March 2000 to June 2020, where responsibilities included Service Desk Manager, Help Desk Manager, Training Officer, and Help Desk Analyst. This diverse background demonstrates a strong expertise in support and service management within the technology sector.