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Daniel Salarda

IT Support Specialist II at Hexagon Agility

From 2018 to the present, Daniel Salarda has gained significant work experience in the field of IT support. Daniel started as a System Administrator at KMicro Tech, Inc., where they were responsible for providing technical support for Microsoft's core business applications and conducting research on hardware and software procurement.

In 2019, Daniel joined Hexagon Agility as an IT Support Specialist II. Daniel'srole involved troubleshooting and resolving hardware and software problems, as well as installing, configuring, and maintaining end-user workstation hardware and network devices.

From 2021 to 2022, Daniel worked as a Remote Support Engineer at Charge, where they collaborated with end-users and field technicians to support the company's IT infrastructure. Daniel also served as the initial point of contact for end-users, ensuring a positive customer experience.

Prior to that, Daniel held various roles, including IT Support Engineer II at Clean Energy Fuels, where they provided IT support for Microsoft applications and networking systems. Daniel also worked as a Client Support Engineer II at Technijian, where they offered advanced technical support to internal and external customers and performed system administration and network engineering tasks.

In addition, Daniel has experience as an IT Specialist at International Justice Mission, where they configured new-hire systems and maintained asset inventory. Daniel also served as a Lead Project Engineer at Unotel Electronics Inc, overseeing project implementation and ensuring compliance with schedules and budgets.

Overall, Daniel Salarda has a comprehensive background in IT support, with expertise in troubleshooting, hardware and software resolution, system administration, and project coordination.

Daniel Salarda completed their Bachelor of Science (B.S.) in Electronics and Communications Engineering from the University of Southeastern Philippines between 2005 and 2011. In addition, they obtained various certifications, including (ISC)² Candidate from (ISC)² in December 2022, Certified DLP Specialist from Proofpoint in October 2022, Set Up Virtual Machines Using VirtualBox and vSphere from OpenClassrooms in May 2022, Linux Fundamentals from Hack The Box in February 2022, SASE Expert Level 2 and SASE Expert Level 1 from Cato Networks in February and January 2022 respectively. Daniel also holds a Continuity Datto Certified Deployment Specialist (DCDS) certification from Datto, Inc. in August 2020. In the field of programming and IT, they have obtained certifications such as Introduction to Programming Using HTML and CSS from Pluralsight in February 2020, Network Security Administrator (NSA) from Fortinet in March 2019, Understanding Machine Learning from Pluralsight in December 2018, Google Cloud Platform Fundamentals from Pluralsight in June 2018, ITL Foundation: Core Concepts from Pluralsight in June 2018, TCP/IP Certification from Cybrary in May 2017, and CPEH: Certified Professional Ethical Hacker from Mile2 Latam in May 2015. Daniel is also a Licensed Electronics Engineer certified by the Professional Regulation Commission in April 2012.

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