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Xiao (Mark) Cao is an experienced IT professional currently serving as the IT Manager at Herschel Supply Company, where responsibilities include enterprise infrastructure planning and the setup of international offices and retail stores. Prior to this role, Xiao worked as a System Specialist at Dyrand Systems, focusing on the Microsoft Azure platform, and as a System Engineer - Network Specialist at MicroAge Regina, providing tailored IT solutions for various business environments. Previous experience also includes serving as Tech Room Manager and Service and Sales Engineer at Tec Computers Ltd., where Xiao managed commercial client relationships and network deployments. Xiao began their career as an Engineer in Training at SaskPower, contributing to cellular network engineering and troubleshooting. Xiao holds a Bachelor of Engineering degree in Electronic Information System Engineering from the University of Regina.