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Matthias Reinhardt has extensive experience in engineering and customer service, currently serving as Head of Customer Service at HEROSE GMBH since June 1990. Matthias has held various roles at the company, including Senior Application Manager, Director Customer Service & Testlab, and Design Engineering Director, focusing on the construction of shut-off valves for cryogenic gases such as oxygen, nitrogen, argon, and LNG. Prior to this, Matthias worked as a Berechnungsingenieur at Magdeburger Armaturenwerke MAW, conducting strength calculations for valves. Matthias holds a Dipl. Ing. degree in Apparate- und Anlagenbau from Technische Universität Otto von Guericke Magdeburg, completed in 1987.