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Jolene Knowles has extensive experience in the education field. Jolene started their career as a Teacher at Bryanston Primary School in 2002 and then moved to Rivonia Primary School in 2005. In 2008, Jolene transitioned to become an Educational Psychologist and founded their own practice. In 2015, they became the Director of In the Know Training, where they provided CPTD training to school staff. Currently, Jolene holds the position of Head of Learner Support at HeronBridge College.

Jolene Knowles started their education at the University of the Witwatersrand in 1998. Jolene pursued a Bachelor of Arts degree in Psychology, which they completed in 2002. Following this, they continued their studies at the same university and obtained an Honors degree in Psychology in 2003. Jolene then completed a Postgraduate Certificate in Education, specializing in Educational Psychology, in 2005. In 2008, they successfully completed their Master of Education in Educational Psychology at the University of the Witwatersrand.