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Niklas Palm's work experience includes being the Head of Business Development at HERO Software since July 2022. Prior to that, they were the Managing Director of Bierbaum Factory UG starting from March 2013. Niklas also worked as the Head of Corporate Communication & Brand Management at e-masters GmbH & Co. KG from June 2020 to June 2022. Before that, Niklas served in various roles at t3n Magazin, including Team-Lead Content Revenue, Affiliate & Cooperation Manager, and SEO- und Affiliate Manager from November 2017 to May 2020. Niklas began their professional career as a Werkstudent Online Marketing at tel-inform customer services in October 2015 and worked there until September 2017.

Niklas Palm completed their Bachelor's degree in International Relations at Rhine-Waal University. Niklas attended the university from 2012 to 2018. In 2021, they enrolled in ThePower Business School and pursued an MBA with a focus on Business Strategy, Entrepreneurship, Marketing, Innovation, and Digital Transformation. Niklas completed this program in 2022 and also obtained a certification from ThePower Business School in the same year.