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Nidhi Saxena has a strong background in customer service and team management. Nidhi has experience working in various companies such as Hero Housing Finance, Aditya Birla Capital, PNB Housing Finance Limited, and Copious Solutions Pvt Ltd in roles ranging from Customer Service Manager to Assistant Manager Accounts. Nidhi is skilled at handling customer interactions, managing escalations, and coordinating with different teams to ensure exceptional service delivery and business growth.