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Erica Woolwine is a seasoned project manager currently serving as a Senior Project Manager at Hero Digital since January 2022, where responsibilities include developing and executing project delivery approaches, establishing clear parameters, and ensuring team success. Prior experience includes roles as a Senior Associate Program Manager and Associate Program Manager at Publicis Sapient, leading significant projects such as the launch of NIDDK’s Live Chat system and managing content migration to Sitecore. Earlier positions at Gannett | USA TODAY NETWORK involved managing projects focused on local market solutions and implementing process improvements for operational efficiency. Erica Woolwine began their career with internships in marketing and customer relations, holding a Bachelor’s Degree in Communication Studies from James Madison University.