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Jessica Michaud has over 15 years of experience in the insurance industry, currently serving as Sales Operations Manager at Heritage Insurance since April 2017, and previously held the position of Northeast Territory Sales Manager. Prior experience includes roles as Florida Territory Manager and North Florida Territory Marketing Manager at American Colonial Insurance Company / Conifer Holdings, Inc., where Jessica was instrumental in marketing a new Homeowners program across Florida. Prior to that, Jessica worked at EGI Auto as a Florida Business Development Representative until its acquisition by Conifer Holdings, and began a career at Infinity Insurance Company in various business development roles. Jessica Michaud earned a Bachelor of Arts degree in Foreign Language with a concentration in Spanish and a minor in Criminal Justice from Middle Tennessee State University, graduating in 2004.