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Lisa Innes is an accomplished professional with extensive experience in capability management, learning, and organizational development. Currently serving as the Capability Manager at Heritage Bank, Lisa focuses on strategic consultation and innovation to enhance workforce capability. As the Chief Learning Operator at Advancing Capability Consulting, Lisa partners with organizations to drive performance and culture. Previous roles include HR and Learning Manager at Tora Transport Pty Ltd and Learning Experience Team Leader at C&K - The Creche and Kindergarten Association. Lisa's expertise is underpinned by a Diploma in Training & Assessment and a Master Credentials Practitioner certification in Coaching and NLP from The Coaching Institute.