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Ashley Watkins is an experienced product and technical support manager with a comprehensive background in the dental software industry. Currently serving as a Group Product Manager at Henry Schein One since March 2019, Ashley has worked extensively with Dentrix and related services. Prior roles at Henry Schein included Technical Support Supervisor, where Ashley managed a team and implemented quality assurance processes, and eServices Escalation Manager, focusing on customer service enhancement and issue resolution. Recognized with the 'Spirit Award' and multiple customer service accolades, Ashley's educational qualifications include a Master of Business Administration from Boise State University and a Bachelor's degree in Management Information Systems from Colorado State University Global, along with various certifications in aesthetics and makeup artistry.