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Kathryn Ortmann is an experienced professional in customer support and management, currently serving as the Senior Manager of Customer Support at Henry Meds since August 2022. In this role, Kathryn provides leadership to managers, fostering a collaborative work culture focused on continuous learning and professional development. Previously, Kathryn held various positions at Cerebral, including Billing Manager and Tier 2 Coordinator, as well as Phone Coordinator and Lead Mentor. Kathryn's earlier experience includes a tenure at Mobile Heart Specialists P.C. as a Medical Records Specialist, demonstrating a diverse skill set and a commitment to effective customer service and cross-functional collaboration.