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Vladimiros Michalev is an experienced IT professional currently serving as an IT Support Engineer at Columbia Shipmanagement since September 2023. With a robust background spanning over two decades, Vladimiros has held significant roles such as ICT Support at TEO Shipping Corporation and IT Manager at EY ZHN SA, where responsibilities included system administration, project management, and user support. A graduate with a Master’s degree in Advanced Network Technologies from the University of Derby, Vladimiros possesses expertise in ITIL methodology, network engineering, and technical support across various platforms, reflected in previous roles at organizations such as the Sochi 2014 Organizing Committee and multiple IT consultancy firms. Continuous professional development through various certifications complements Vladimiros's technical skills and experience in managing IT infrastructures and supporting diverse user needs.